Insurance Verification and Authorization

Our remote assistant ensures to check on the patient's insurance eligibility and verification. We provide prior authorization services to make sure a provider gets paid on claims submitted to an insurance payer.

Patient Data Entry and Database Management

Quantum Health Services' VMA helps you maintain the EHR and databases of patients and allows you to focus on providing optimum care. Our agents free up your administrative staff from additional work, the need for extra space, and office hours.

Prescription Refills

Our virtual assistants help your patients send their refill requests and speed up the process. We further assist (completely or partially) your team in appropriately documenting these details in the system.

Schedule Management

With our help, all the schedules of the patients are updated according to clinic hours. We make your appointments tidy and tangle-free. Our VMA takes care of sudden changes in patient schedules. In cases of conflicting or overlapping events, make a plan to mitigate the negative outcomes or late arrivals.

Patient follow-ups

A virtual medical receptionist ensures your patients are properly advised for follow-up visits and refills. Our assistance helps in providing appropriate reminders to them and making schedules for their next visits.

Managing Phone Calls and Emails

Our virtual assistants take all the incoming calls from patients to your medical practice and free up your local staff. The expertise of our professional staff is exceptional, and they help answer patient queries via emails and calls related to appointments and treatments.