Privacy Policy

Effective January 2025

Quantum Health Services LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information and Protected Health Information (“PHI”) entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website https://quantumhealthservices.org/

and through our services.

Information We Collect

We may collect the following types of information:

  1. Personal & Business Information

    1. Name, email address, organization name

    2. Contact information submitted via forms

    3. Credentials or business-related information

  2. Protected Health Information (PHI)

    1. When acting on behalf of healthcare providers, we may receive PHI including but not limited to:

    2. Patient demographics

    3. Insurance information

    4. Medical billing and coding data

    5. Prior authorization documentation

    6. Uploaded medical records and supporting documents

  3. Technical & Usage Data

    1. IP address

    2. Browser type

    3. Device information

    4. Website usage data collected via Go High Level and similar tracking technologies

How We Use Information

We use collected information solely to:

  • Provide medical billing and administrative services

  • Communicate with healthcare providers

  • Process claims, authorizations, and credentialing

  • Improve website functionality and service quality

  • Comply with legal, regulatory, and contractual obligations

HIPAA Compliance

Quantum Health Services LLC complies with the Health Insurance Portability and Accountability Act (HIPAA). We act as a Business Associate to covered entities and execute Business Associate Agreements (BAAs) as required by law.

Data Security

We implement administrative, technical, and physical safeguards to protect PHI, including:

  • Secure cloud storage

  • Restricted access controls

  • Encrypted data transmission where applicable

Information Sharing

We do not sell or rent personal or health information. Information may be disclosed only:

  • As permitted under HIPAA

  • To authorized service providers under confidentiality obligations

  • When required by law

Data Retention

We retain information only for as long as necessary to fulfill service obligations and comply with legal requirements.

Your Rights

Healthcare providers retain rights under HIPAA regarding PHI. Requests should be submitted to the applicable covered entity.

Contact

Quantum Health Services LLC

1209 Mountain Road PL NE STE R

Albuquerque, New Mexico

Email: [email protected]

Get in Touch with us

We’re here to help anytime

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Opening Time

Mon -Sat: 7:00 - 17:00

At Quantum Health Services, we simplify the process of finding the best medical billing services tailored to your practice. Our platform connects healthcare providers with top-rated billing specialists to ensure efficient revenue cycle management. With seamless inquiry forms and expert support, we help you optimize billing with ease.

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